Last Updated: 12/05/2025
This Privacy Policy describes how Visual Edge (“we,” “our,” or “us”) collects, uses, and protects your information when you visit https://visualedgetx.com or interact with our services, including booking, contact forms, email, SMS messaging, and digital media delivery.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
Visual Edge provides real estate photography, videography, drone services, virtual tours, floor plans, and related media services throughout the Dallas–Fort Worth and Ellis County areas.
Our website address is: https://visualedgetx.com
You may contact us at:
contact@visualedgetx.com
2. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
- Name
- Email address
- Phone number
- Property address
- Scheduling details
- Preferences for media services
- Comments or messages submitted via forms
b) Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type
- Cookie data
- Device information
- Pages visited
- Time spent on site
c) Media & Uploads
If you upload photos or files, please avoid including GPS or location metadata. Visitors may download and extract this data.
3. How We Use Your Information
We use your information to:
- Schedule photo and video services
- Send confirmations, reminders, and updates
- Deliver galleries and digital media
- Respond to inquiries
- Improve our site and customer experience
- Send marketing communications (with consent)
- Comply with legal obligations
4. SMS/Text Messaging Policy (A2P 10DLC Compliant)
By providing your mobile number to Visual Edge Real Estate Media, you consent to receive text messages from us related to:
- Appointment confirmations
- Arrival notices
- Delivery notifications
- Follow-ups
- Project updates
- Occasional promotional offers (if opted-in)
Message frequency may vary. Message & data rates may apply.
Opt-Out Instructions
You may opt out of marketing text messages at any time by replying:
STOP
To get help, reply:
HELP
You may also contact us at contact@visualedgetx.com to update communication preferences.
We do not sell or share your phone number with third-party marketers.
5. Cookies & Tracking Technologies
We may use cookies, analytics tools, and tracking pixels to improve website functionality and user experience.
You may disable cookies through your browser, but some features may not work correctly.
6. Embedded Content From Other Websites
Our website may include embedded content (video, images, posts, etc.). Embedded content behaves exactly as if you visited the other website directly. Those sites may collect data about you according to their own policies.
7. How Long We Retain Your Data
We retain submitted form entries, communication records, analytics data, and media delivery history as necessary for business operations or legal compliance.
If you leave a comment on the site, the comment and metadata are retained indefinitely.
8. Who We Share Your Data With
We may share limited data with trusted service providers strictly for business operations such as:
- Payment processors
- Scheduling software
- Gallery delivery platforms
- SMS/email automation providers
- Cloud storage (Dropbox, etc.)
We do not sell personal data to third parties.
9. Your Rights Over Your Data
You may request:
- A copy of your stored personal data
- Corrections or updates to your data
- Deletion of your data (unless required to be kept by law)
- Withdrawal of SMS/email marketing consent
To submit a request, email contact@visualedgetx.com.
10. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect data from children.
11. Data Security
We take reasonable administrative and technical steps to protect your information. However, no online method is 100% secure.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Revised versions will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have any questions, please contact us at:
contact@visualedgetx.com
